Nondiscrimination & Language Assistance

Patient Rights

Notice of Nondiscrimination

Effective date: September 10, 2026

Life Coast Community Health Center follows applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. We do not exclude people or treat them differently for these reasons.

Help for people with disabilities

We provide free aids and services to help you communicate with us, such as qualified sign language interpreters and written information in other formats. Please ask our staff when you call so we can arrange help before your visit.

Help in your language

If your primary language is not English, we provide free language assistance, including interpretation during your visit and help understanding written information. There is no charge to you. Call the clinic and tell our staff which language you prefer.

How to ask for help

Thibodaux clinic: 985-492-6170
Houma clinic: 985-360-3755
You may also ask any staff member at the front desk during your visit.

If you believe you were treated unfairly

If you believe we failed to provide these services or discriminated against you, you can file a grievance with us by calling the clinic and asking to speak with a manager about a civil rights concern. We will help you put your concern in writing if you would like.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online at ocrportal.hhs.gov/ocr/portal/lobby.jsf, by mail to 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, or by phone at 1-800-368-1019 or 1-800-537-7697 (TDD). Complaint forms are available at hhs.gov/ocr/complaints.

Thibodaux: 985-492-6170

Houma: 985-360-3755